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Student Support Services from the Auburn Family

Once you join the Auburn Family, you’ll receive resources and support from a network of people committed to ensuring your academic journey is as smooth as possible. Both your Admissions Advisor and Student Success Coordinator will continue to provide academic support and professional guidance as you begin your program, helping you to stay connected every step of the way until you graduate.

Student Success Coordinator

Each student will be assigned a Student Success Coordinator (SSC) for onboarding and continuous support services. The Student Success Coordinator will serve as your key support person from enrollment through graduation. If questions arise regarding registration, orientation, books or other educational concerns, the SSC is your go-to contact for support.

The student and SSC begin working together in orientation and get to know one another better in the student success meeting, which is scheduled before the first term begins. Your SSC will be your point of contact for the duration of the program. If the SSC isn’t the subject matter expert, they will research the issue and help you find the appropriate department or resource.

student support

New Student Online Orientation

All Auburn students are invited to participate in the asynchronous New Student Online Orientation. The goal of the orientation is to help prepare students to succeed as an online student at Auburn University. The orientation covers a variety of topics, including an introduction to Auburn, tips for managing a work/life balance, expectations for the program, policies, and advice for maximizing your online learning experience.

Your Student Success Coordinator is your instructor for the orientation and can answer any questions that come up along the way. The New Student Online Orientation truly allows new students the opportunity to acclimate to the online learning management system (LMS), so they are more comfortable with the online classroom and are able to hit the ground running when the term begins!

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